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November 20, 2008

BT bans Phorm discussion


by David Allen

It seems that BT is asking for trouble as it has banned any discussion about the Phorm, or as they call it Webwise, issue on any of its customer forums.

Not only that, all threads that relate to the targeted advertising system have been deleted going to back to February of this year.

Many of BT’s customers have spoken out about the company’s plans to introduce Phorm onto their network.

This came to a head when the fact became known that BT and Phorm had been carrying out secret trials of the system on their own customers, without their knowledge or permission.

However, BT has said that the forums are for technical support issues, and the threads are removed in order to keep the forums constructive.

No doubt this will not stop BT customers from posting about Phorm in the future, but how will BT deal with any further threads about Webwise or Phorm?

Story link: BT bans Phorm discussion


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1 Comment »
  1. Disgusting. I will be cancelling my BT broadband package the very day my fixed-length contract is up.

    Introducing Phorm without proper consultation is bad enough, but big-brother censorship of discussion on the matter is totally unbelievable!

    Comment by Reg Thompson — November 20, 2008 @ 9:50 pm

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