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June 3, 2009

Mobile broadband providers agree over good practice


by David Allen

The UK’s largest mobile broadband providers have come to an agreement where they will be promoting greater transparency for all of their customers.

Among those signing up to the Principles of Good Practice organised by the Mobile Broadband Group (MBG) are Orange, T-Mobile, Vodafone, 3 and Virgin Media.

The general idea is for the industry to make it clear what they are offering by way of coverage, connection speeds, roaming charges and other services.

Some of this information should be made available on the internet, while more technical information should be available through technical support.

The industry believes that by following these guidelines it should be able to provide the consumer with the information that directly concerns their own needs.

Story link: Mobile broadband providers agree over good practice


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