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August 17, 2009

Karoo needs a court order to disconnect

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by David Allen

A while ago, it was revealed that the internet service provider Karoo cut some of its customers’ broadband services off as soon as a copyright holder contacted them regarding certain user accounts.

Shortly afterwards the firm’s policy changed slightly but, even so, the possibility of the ISP cutting customers’ broadband service was still a real threat.

Now it seems that things have changed considerably, as the ISP will now seek a court order before it cuts off the service of a customer highlighted as illegally downloading copyrighted material.

This would sound like a good thing, but in the real world obtaining a court order is not as difficult as it sounds.

There is also the fact that some people are totally unaware that their broadband connection has been hijacked, so the issue is not entirely clear, but Karoo appears to be following the government’s guidelines.

Story link: Karoo needs a court order to disconnect

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