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October 5, 2009

Virgin Media network gives gamers bad pings

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by David Allen

Customers of the broadband provider Virgin Media have been noticing some issues affecting the smooth running of online services.

This issue has been particularly bad for the provider’s customers who are trying to play PC games online, as the service has suffered from serious latency problems over the past couple of weeks.

According to Virgin Media, it has started work on fixing the issue, which is not just affecting gamers but users in general as well, on Virgin Media’s ADSL network.

However the problem is different for PC gamers as each game requires its own signature so that the system recognises it.

The firm is working on a way to fix the issues, but would like gamers to let it know the exact nature of the problems that they are experiencing in order to do so.

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