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October 8, 2009

Freeview viewers complaining about loss of TV

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by David Allen

The complaints still continue to roll in following the great digital retune that took place last week.

So far, Freeview has received three thousand complaints from viewers who lost their channels or have found that their equipment is no longer working.

However, as the figures show that around twenty five million set top boxes and TVs needed to be retuned, some might say that three thousand complaints is not bad going.

There are other issues too, as it seems that although Five is now available to a wider audience, almost half a million viewers have lost ITV3 and ITV4.

Since the end of September, tuning guidelines have been downloaded over a quarter of a million times from the Freeview site.

This is fast becoming a sensitive subject for some Freeview viewers.

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