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June 21, 2010

ASC's EVOip active certified by Alcatel-Lucent

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by Jan Harris

ASC (www.asctelecom.com), a leading provider of innovative solutions to record, analyze and evaluate communications, today announced its VoIP recording solution. EVOip active, has been certified by Alcatel-Lucent for connection via the IP DR-Link on the company´s OmniPCX Enterprise R9.0.

The certification, provided by Alcatel-Lucent engineers at their laboratory in Brest, France, encompasses the use of ASC’s RIAactive via EVOip Server Software Version 9.0.

Thus, ASC has added another prominent integration to the many it already offers with major telecommunications vendors.

Guenther Mueller, Chairman and CEO of ASC, said, “Alcatel-Lucent plays a key role in the contact center market.

“As a member of their Applications Partner Program, ASC has been approved to develop solutions to supplement Alcatel-Lucent’s communications platform.

“We look forward to continuing our collaboration because our business partners and end users will ultimately benefit with even more reliable and proven systems.”

The certification was issued by Alcatel-Lucent’s Alliance and Application Partner Program after ASC’s EVOip recording system successfully passed the standards of inter-working with its OmniPCX Enterprise R9.0 communications platform.

EVOip active for OmniPCX Enterprise supports active IP recording with redundant capabilities to ensure fail-safe operation.

The solution may be installed anywhere in the IP network.

The audio streams in the active recording solution are duplicated in the endsets and sent to the EVOip recorder without affecting conference capacity.

ASC’s VoIP solutions for Alcatel-Lucent record up to 280 concurrent channels per server including encrypted calls.

They offer both active and passive recording in a software system without any proprietary hardware.

The solutions capture both voice and additional call-index data to facilitate rapid search-and-retrieval.

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