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June 30, 2010

Cloud Net introduces Virtual Landline Number Service

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by Jan Harris

Business phone systems company Cloud Net, today has launched its Virtual Number Service to ensure that important business calls are always picked up and answered by an appropriate person.

The service diverts calls from a UK geographic number, selected by the end-user to a mobile or a landline of choice.

Cloud Net’s Virtual Number Service is aimed at people or businesses on the go, such as plumbers, electricians and engineers, who are not office-based and often advertise either a mobile or a landline number.

The tradesperson’s customers can ring a lower rate landline but the call can be received on a mobile or on a landline depending on where the tradesperson is. Redirected calls are charged at Cloud Net’s standard charges.

A tradesperson can also set up multiple geographic numbers that all divert to one number, so that they can get enquiries from potential customers outside their immediate area.

The new service is also an ideal for new businesses that have not yet secured premises, but want to reserve a phone number, include it on stationery and receive calls.

Reserved numbers do not even have to be in a particular area code – this is ideal for when a consumer campaign is targeted to an area other than yours.

When the business is up and running, customers can move to Cloud Net’s Connect Service to take advantage of low call charges and advanced switchboard features.

“We wanted a virtual number as we work in the United States the majority of the time, so having a UK number was fundamental as it allows my customers to reach me at any time without having to pay overseas rates.

Cloud Net Virtual number was ideal for us as it is cost effective at £2 per month, it was set up instantly and most of all, we never miss a call.

Customers can contact us any time whether we are in the UK or overseas.

The client care Cloud Net provides is excellent, there is always someone available to help with my enquiries and the virtual switchboard allows me to make changes easily if I need to divert it to another number,” said Jon Willis, Managing Director, SPS International.

“Research shows that consumers opt for services that are local to them in the first instance.

“For companies based in one area targeting another, the Virtual Number Service is ideal. You can select as many numbers as you like for £2/number and they will all be diverted to a location of your choice.

“You can also change your number whenever you like and set up different locations for call diverting at different time intervals.

“For instance, within office hours calls can be routed to a mobile and after hours, to a landline,” commented Charles Chance, Cloud Net’s MD.

Cloud Net’s Virtual Number Service be used as a standalone feature or can be coupled with its CLASS service, a live telephone answering service which will allow incoming calls to be diverted to CLASS.

“We are delighted to provide another cost-effective service that works hard for our customers’ needs.

“Diverted calls are charged at Cloud Net’s standard charges; set-up costs are low at £10 (no fixed term contract) and customers can select a number of their choice and keep it for life.

“There is no minimum contract either. Customers can look through available numbers online, call and be instantly activated.

“Virtual Number Service is a savvy way for SMEs to never miss a call again,” said David Hill, Chairman of Cloud Net.

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