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January 21, 2011

Lush Cosmetics website hacked, credit cards compromised

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by Darren Allan

The website of Lush, a firm which makes handmade cosmetics, has been the victim of a hack attack which has hoovered up some customer credit card details.

The company has taken its site down, as it states that the hackers are still attempting to access the web page. Lush has put a message up online which says: “We refuse to put our customers at risk of another entry – so have decided to completely retire this version of our website.”

The firm is advising customers who ordered online between October 4th and today to contact their banks and check whether their credit card has been compromised.

In the meantime, if you want to order from Lush, there’s a mail order phone room you can contact (details are on the placeholder website). A completely new but temporary online ordering site is expected to be set up in the next few days, which will use PayPal only.

Some customers have been posting their tales of woe at the hands of the hackers on the Lush Facebook site.

Deb Fosten posted: “We had them order something from Amazon.co.uk and then try and buy 2 laptops from Dell.co.uk. Sent off huge alarm bells after the amazon order as it was our Canadian credit card.”

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