It’s now a week and a half since PSN and Qriocity were taken down after a hacker penetrated Sony’s security.
But both services won’t be offline for much longer. At a press conference in Tokyo, Japan, Sony has announced that PSN and Qriocity will be back live “this week” (presumably this coming week), with a phased roll-out of services to begin across the globe.
Sony said that gaming, music and video services will be turned on, with the initial phase of the roll-out covering online gaming on PS3 and PSP, access to unexpired movie rentals, and also Qriocity’s Music Unlimited service.
The friends list and chat will also be brought back online, and access to account management and password reset.
In fact the first thing you’ll have to do is reset your password, as the hacker seemingly got away with user details including passwords. Sony still doesn’t know whether credit card details were compromised, maintaining the line of “there is no evidence at this time that credit card data was taken” which it has stuck too since coming clean about the intrusion.
A forced system software update will mean all PSN users will have to change their password before signing into the network.
This password alteration will only be allowed to take place on the same PS3 the account was activated on – or through a validated email confirmation – to ensure the hackers can’t log on before the genuine user, and change the account password themselves.
Sony also went to great lengths to bang the drum regarding improved security, as you’d imagine. New security measures include more defensive software monitoring and firewalls being added, and enhanced levels of data protection and encryption.
The company has also hastened an already planned shift to a new data centre.
Kazuo Hirai, Executive Deputy President of Sony, commented: “The organization has worked around the clock to bring these services back online, and are doing so only after we had verified increased levels of security across our networks.”
“Our global audience of PlayStation Network and Qriocity consumers was disrupted. We have learned lessons along the way about the valued relationship with our consumers, and to that end, we will be launching a customer appreciation program for registered consumers as a way of expressing our gratitude for their loyalty during this network downtime, as we work even harder to restore and regain their trust in us and our services.”
The “welcome back” appreciation program will be tailored by territory, and will consist of free content for download. PSN customers will also be given a month’s free PlayStation Plus, with PlayStation Plus subscribers also receiving 30 days worth of free service.
Similarly, 30 days of free Music Unlimited powered by Qriocity will also be implemented. Further freebies are promised in the near future, too, as Sony has quite some making up to do.
Sony notes that it’s continuing to reinforce and work on security for transactions before the PlayStation Store is brought back online later this month.