New PSN agreement includes a “don’t sue Sony” clause

Come play on the PlayStation Network... but if we lose your details, don't be moaning about it
Matthew Turner

September 16, 2011

A new clause has been included in the PlayStation Network’s user agreement, designed to prevent further lawsuits being filed against Sony.

Henceforth, in order for PS3 owners to access the PSN service, they must agree that any disputes with Sony will be settled out of court.

The terms of service now also block class action lawsuits, meaning any disputes have to be dealt with one on one, rather than group actions.

However, it is possible to sign the agreement and then retain your original rights – all you have to do is write to Sony within 30 days of signing the terms and conditions.

A number of cases have been brought against Sony this year following the PSN hacking intrusion that saw thousands of users’ details stolen.

The new clause reads: “Other than those matters listed in the Exclusions from Arbitration clause (small claims), you and the Sony Entity that you have a Dispute with agree to seek resolution of the Dispute only through arbitration of that Dispute in accordance with the terms of this Section 15, and not litigate any Dispute in court.”

“Arbitration means that the Dispute will be resolved by a neutral arbitrator instead of in a court by a judge or jury.”

Of course, the PSN incident won’t happen again since Sony took weeks upon weeks to ensure its security was watertight. Right?


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