Apple makes cool statement on iPad heat issues

"Heatgate" rumbles on, but Apple isn't yet moved by complaints
Darren Allan

March 21, 2012
iPad 3

The new iPad has launched to a great fanfare and, according to Apple, sales of around the 3 million mark in the first weekend (triple the figure the iPad 2 managed).

All appears to be going swimmingly, except as with the iPhone 4 – remember Antennagate? – there’s a fly in the ointment.

We’ll call this one “heatgate” and if you read Techwatch yesterday, you’ll have seen our piece on the matter.

Essentially, some new iPad owners are complaining that their tablet gets pretty hot on the rear (particularly one spot in the corner), which can make it rather uncomfortable to hold. This seems to happen particularly when intensive tasks are being undertaken, such as playing 3D games.

Apple has finally given its response on the matter, although it doesn’t acknowledge that there’s an issue with the new tablet.

All Things D reported that Apple stated: “The new iPad delivers a stunning Retina display, A5X chip, support for 4G LTE plus 10 hours of battery life, all while operating well within our thermal specifications. If customers have any concerns they should contact AppleCare.”

Note the use of the term “well within” the specifications, suggesting that there really isn’t a problem here.

Meanwhile, some unhappy punters continue to complain about having hot legs when their iPad is resting in their lap, and others continue to say that the slate runs just fine, and they don’t know what the moaners are on about.

It’s undeniable, though, that the third iPad does run hotter than the iPad 2, but that’s not really surprising given the bigger battery and turbo-charged processor, which is going to be pushed by the more intensive visuals of some games.

Reports have suggested that the new iPad runs around 10 degrees hotter, and indeed US organisation Consumer Reports measured temperatures of 116 degrees while playing Infinity Blade II.

Thermal imaging showed the hot-spot concentrated on the side, towards one corner, although apparently all this is within normal operating parameters according to Cupertino.






 

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