UPDATE: The original piece has been withdrawn due to inaccuracies being reported.
The main contention of the piece was that while Apple products are stylish, sometimes this seems to be at the expense of usability.
Some of these concerns may be valid, but the tone they were presented was one of anger and frustration, which does not suit a review on a syndicated news site.
The core problem was that in calling Apple support over a minor issue, the reviewer was recommended to reinstall OSX over the existing install, which caused a number of much bigger issues and errors with existing installed applications.
For example, the Safari browser did not show the forward/back buttons, and while not listed under Preferences, was easy to fix once prompted in the replies below.
That fact that I am normally a Windows user exacerbated perceived issues, not least confusion as to whether the Apple Might Mouse had right-click functionality, and comments relating to some of these would be rightly perceived by experienced Apple users as ignorant – or even offensive.
While the tone of many commentators below were both ignorant and offensive, a minority were constructive, helpful, and attentive to the fact that someone was criticising the iMac because of misunderstood experiences with it, rather than because of an attempt to criticise Apple for the sake of it.
Frankly, I would have considered leaving the original review up, even just as an archive, excepting for the kindness of strangers – someone called Bill anonymously sent me “Switching to the Mac (the book that should have been in the box)” by David Pogue, sent gift-wrapped from Amazon.
In the face of kindness, there is little room for anger to remain.
With that in mind, I’ve pulled the original piece, and left this summary instead.
In the meantime, I’ve reinstalled Mac OSX and the applications, and am getting around to learning my way through it properly.