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Old 24-08-13, 07:39 PM   #1 (permalink)
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Default Volume stuck down after mounting TV

Hi all,

I have just mounted a Logic L22DVDB20 on a wall bracket and seem to have introduced a problem.

Now, the volume is constantly at '0'. If you press the '+' volume button it will go up and you can hear the sound correctly but it will immediately start creeping down as if the '-' volume button is being held down.

Does anyone have any idea what could be causing this? Does it seem like a hardware or software issue?

A couple of other troubleshooting points:
  • - I have tried playing around with the hardware '-' volume button on the TV. It seems to click in and out correctly
  • - I have tried removing batteries from the remote to see if a spurious signal could be coming from there
  • - The volume is constantly being shown at '0' suggesting that the '-' volume message is constantly being received

It's also worth noting that I had some issues mounting it and at one point heard a creaking/cracking sound as I was trying to force it in at slightly the wrong angle. Do you think this could be related?
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Old 25-08-13, 03:01 AM   #2 (permalink)
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Default Re: Volume stuck down after mounting TV

You could have twisted or broke the control board for the buttons, only way to find out is by removing from the wall and taking the back off, you might be able to do a simple fix or replace the board.
The buttons might feel like they press in ok but the - v could be jammed inside or shorting.
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